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BE 2010 R3 virtual machines backup fails with error V-79-57344-38277 - Unable to open a disk of the virtual machine

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Ja, ich suche eine Lösung

Hi All

I don't have much experience with BE. One of our clients have 2 jobs set up, each one used to back up several servers running on vms. Both jobs have been failing with the error  V-79-57344-38277 - Unable to open a disk of the virtual machine.

Logs:

 

lusterVirutalNameToNodeName failed
[1464] 04/10/13 16:21:59 [loops]              - NDMPHostBackupEngine::ConnectToVirtualMachine: entered PDI Operation Type 1 PDIDataTransferPhase 1
[1464] 04/10/13 16:21:59 [loops]              - NDMPHostBackupEngine::ConnectToVirtualMachine: VM friendly name '\(DC)xxxxx(DC)\vm\TS Server' guest computer name 'TS.xxxxxxxxx.local'
[1464] 04/10/13 16:21:59 [loops]              - NDMPAgentConnector:SetupConnection(): Data Server = TS.xxxxxxxx.local
[1464] 04/10/13 16:21:59 [ndmp\ndmpcomm]      - Could not resolve the "bews-ndmp" or the "ndmp" service, error code: 10109, using port 10000
[1464] 04/10/13 16:21:59 [ndmp\ndmpcomm]      - ndmpConnectEx: Querying the neighbour advertisement cache to discover information on 'TS.xxxxxxxxxxx.local' ...
[1464] 04/10/13 16:22:20 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1684(0x694) retval = 0
[1464] 04/10/13 16:22:20 [ndmp\ndmpcomm]      - ndmpEstablishConnectionUsingNoSpecificAdapter: Could not connect to remote address 10.0.1.53 and port 10000 Errorno : 10060
[1464] 04/10/13 16:22:20 [ndmp\ndmpcomm]      - ndmpConnectEx: unable to connect using NetworkOptions to TS.xxxxxxx.local
[1464] 04/10/13 16:22:41 [BESocket]           - BETCPConnection::LoopThroughListAndConnect: Could not connect to remote address "10.0.1.53" Error:10060.
[1464] 04/10/13 16:22:41 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1684(0x694) retval = 0
[1464] 04/10/13 16:22:41 [BESocket]           - BETCPConnection::CreateConnectionFromHostAndPort: Remote Host: "TS.xxxxxxx.local": There were no addresses returned, belonging to family: IPv6
[1464] 04/10/13 16:22:41 [BESocket]           - BETCPConnection::CreateConnectionFromHostAndPort: Could not create a connection to "TS.xxxxxxxxxxx.local" because attempts with both IPv4 and IPv6 protocols failed
[1464] 04/10/13 16:22:41 [ndmp\ndmpcomm]      - ndmpConnectEx: All attempts to connect to 'TS.xxxxxxxx.local' failed
[1464] 04/10/13 16:22:41 [ndmp\ndmpcomm]      - ndmpConnectEx: failed to connect to 'TS.xxxxxxxxx.local'
[1464] 04/10/13 16:22:41 [loops]              - NDMPAgentConnector::Connect: ndmpConnectEx() failed on server TS.xxxxxxxxx.local, port: 0.
[1464] 04/10/13 16:22:41 [loops]              - NDMPAgentConnector:SetupConnection(): Data Server = TS
[1464] 04/10/13 16:22:41 [ndmp\ndmpcomm]      - Could not resolve the "bews-ndmp" or the "ndmp" service, error code: 10109, using port 10000
[1464] 04/10/13 16:22:41 [ndmp\ndmpcomm]      - ndmpConnectEx: Querying the neighbour advertisement cache to discover information on 'TS' ...
[1464] 04/10/13 16:23:02 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1684(0x694) retval = 0
[1464] 04/10/13 16:23:02 [ndmp\ndmpcomm]      - ndmpEstablishConnectionUsingNoSpecificAdapter: Could not connect to remote address 10.0.1.53 and port 10000 Errorno : 10060
[1464] 04/10/13 16:23:02 [ndmp\ndmpcomm]      - ndmpConnectEx: unable to connect using NetworkOptions to TS
[1464] 04/10/13 16:23:23 [BESocket]           - BETCPConnection::LoopThroughListAndConnect: Could not connect to remote address "10.0.1.53" Error:10060.
[1464] 04/10/13 16:23:23 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1684(0x694) retval = 0
[1464] 04/10/13 16:23:23 [BESocket]           - BETCPConnection::CreateConnectionFromHostAndPort: Remote Host: "TS": There were no addresses returned, belonging to family: IPv6
[1464] 04/10/13 16:23:23 [BESocket]           - BETCPConnection::CreateConnectionFromHostAndPort: Could not create a connection to "TS" because attempts with both IPv4 and IPv6 protocols failed
[1464] 04/10/13 16:23:23 [ndmp\ndmpcomm]      - ndmpConnectEx: All attempts to connect to 'TS' failed
[1464] 04/10/13 16:23:23 [ndmp\ndmpcomm]      - ndmpConnectEx: failed to connect to 'TS'
[1464] 04/10/13 16:23:23 [loops]              - NDMPAgentConnector::Connect: ndmpConnectEx() failed on server TS, port: 0.
[1464] 04/10/13 16:23:23 [loops]              - NDMPHostBackupEngine::ConnectToVirtualMachine: failed to connect to RAWS in virtual machine, error: 0xe0000f04
[1464] 04/10/13 16:23:23 [loops]              - NDMPHostBackupEngine::ConnectToVirtualMachine: returning 0xe0009746
[1464] 04/10/13 16:23:23 [loops]              - NDMPHostBackupEngine::DisconnectFromVirtualMachine: entered
[1464] 04/10/13 16:23:23 [loops]              - NDMPHostBackupEngine::DisconnectFromVirtualMachine: returning 0x0
[1464] 04/10/13 16:23:23 [loops]              - NDMPHostBackupEngine::CollectMetaDataForOneVirtualMachineBeforeBackup: returning 0xe0009746
[1464] 04/10/13 16:23:23 [besc]               - ndmpcSnapshotPrepare2: Warning. OSId: 76 is not snappable. Skipped for snap
[1464] 04/10/13 16:23:23 [besc]               - ndmpcSnapshotPrepare2: Warning. No devices to snap. Returning with NDMP_SNAPSHOT_NO_DEVICES2SNAP
[1464] 04/10/13 16:23:23 [loops]              - Exit NDMPSnapHostBackupEngine::SnapSingleVolume

I can ping all vms from backup server

vStorage APIs are licensed on Vcenter

No agents installed on vms (do I still need them if there is no need for GRT?)

BE is updated

Job config uses local Vcenter admin account, test in Resource Credentials is succesful. Vcenter is not on a domain.

Firewalls are off

Tried running jobs on seperate vms with antivir off - same error.

I will appreciate your advise.


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