Cannot push or otherwise communicate with Backup Exec 2014 Remote Agent for Windows. Receive error: 0xe00086ce - Backup exec cannot connect to the remote computer.

http://www.symantec.com/business/support/index?pag...

hi people

am having this exact problem from the link above

i have disabled firewall

network connection is now ok

i can re-add the server

but when i try to push the agent. i get those errors

whats the actuall cause of this.