Currently we have:
- Symanec Backup exec 2012 sp4 on Windows server 2008 R2
- vSphere 5.1.0 (4 ESX servers and vCenter controlling them) with few virtual machines
Everythinks worked great until we'v installed SP4 to backup exec.
I have a job to backup vCenter server with two VM's selected when I run it, backup exec creates a snapshot of each virtual machine, and there is a problem:
errors occur randomly sometimes shapshot works sometimes it ends witch error:
The guest OS has reported an error during quiescing. The error code was: 4 The error message was: Quiescence aborted.
When i push backup manualy snapshot ends with error, then i push it again it ends ok or not, there is no rule.
I already reinstalled VMware Tools (without vss) , and backup exec agent.
In VM event log there is only:
[ warning] [vmsvc:vmbackup] Aborting backup operation due to timeout.
or
[ warning] [vmsvc:vmbackup] Error: unexpected state for snapshot done message: SCRIPT_ERROR
Taking manual snapshot directly from vCenter console, works all the time.