when i login to symantec BE 2014 it will through error message

Hello guys,

Am new in backup 

I got below error message and when i login to the Backup Exec it will through connection refused error message.

in my customer 60 days once change the domain Administrator password and Administrator password.

i have check with both the password.am unable to login Backup Exec 2014. and services are not running

it's running in Windows 2012 r2...

Error Message:

could not connect to net.tcp://backup-server:/BEMService/Serverdata.the connection attempt lasted for a time span of 00:00:05:0056762.Tcp error code 10061:no connection could be made because the target machine actively refused it

thanks......