Hello,
one of my customer has a really strange Problem.
I also opened an official Symantec Support Cas. But right now it don’t seems the Technical Engineer can solve this issue. Because my Customer is meanwhile really annoyed, I will try my luck here. Maybe someone has a good idea to investigate ore solve this issue.
My Customers has Backup Exec 2012 – fully patched.
There are 5 Backup Jobs. All jobs are done over a 1GB/s Network – no Direct SAN.
Three Job are classic Windows Remote Agent Jobs. Two are VMware Jobs.
A few weeks ago one Windows Server – backed up over Windows Remote Agent - suddenly needed much more time to finish. I have checked if there was more Data to backup. This was not the Case. The Backup Speed was also unchanged around 3.500 MB/s. So I looked a little bit deeper an realized there is a huge pause between the Ressources in the Job itself.
The Job has to Backup a SQL Database, Drive C, Drive E and Systemstate. Between this Ressources suddenly was a pause. The Pause differs from day to day. But we talk about 1 Hour. If I check other Jobs there is also a pause. But just about 30 Seconds. Which is in my opinion absolutely normal.
There is no error in the Event Log of my Windows Server. Other Backup-Jobs work like expected.
Ideas?
Thanks!
Best Regards
Marco