No folders on RHEL 5.5 Server

Hello -

Using RALUS and BU Exec 2010.  We backup several other RHEL 5.5 boxes and those are fine.  Have two that exhibit the following behavior:

- Go to BU Exec and create new backup job

- Choose server in question and authenticate to it.  (Have tried using 'bad' login and it fails here)

- If I use correct, a plus sign appears next to ROOT, but when I try to drill down to choose folders, etc., all is empty - no folders and plus sign disappears.

- We've uninstalled RALUS on server and reinstalled - same issue.

Thanks